How To Install A Cutting Strip For A Creation CR Series Cutter

We have tried many methods for installing Teflon cutting strips in the CR series cutters. The strip is trapezoidal and is retained by 2 legs of the strip sitting underneath flanges in the aluminum deck plates. At the factory, the strips are installed from the end and slid into the channel along the length. In the field, this is not practical as removing the end plate is quite an undertaking.

We have tried heating the strip up in boiling water, poking it in with a screwdriver, cutting off one leg and using tape to retain it and other methods. As it turns out, the most effective method for installing the strip is to tap it in with a hammer. See this brief video for the how-to.

Use this method on CR630 CR631 CR730 CR1200 CR1201 CR1300

How to install a cutting strip for a Creation CR series Cutter


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VinylMaster Setup for Creation CR630 CR631 CR730 CR1200 CR1201 CR1300

First step, install a cutter driver.

Go to the Vinyl Spooler. This can be found under Tools, Plugins & Modules, Vinyl Spooler…

In the Vinyl Spooler, go to Cutter, Install Cutter Driver

You will now be able to select the cutter from a list.

Under Maker, select CutterPros (Not CutterPros (Legacy))

Here you will see the cutter driver options listed:


The drivers ending in “CutterPros” use the 64 bit CutterPros.msi driver with the following settings. The driver must first be installed and you may need to manually select it from device manager. By default, most computers will install the Bossa driver even if the CutterPros 64 bit driver has already been installed.

The CutterPros driver will not auto-detect the cutter. You need to manually select Windows Port and PCutLib as the Port.

The drivers ending in Bossa, use the default Bossa driver.

If you did not install and set your device to use the CutterPros 64 bit driver then your computer likely auto-installed the Bossa driver. Select the appropriate Bossa driver for your cutter.

The Bossa driver will auto-detect the cutter.
Once you select the Bossa driver, select Direct COM Port from the Port type.
Next select the Auto Detect button under the Port Name. VinylMaster will ask you to turn off your cutter and turn it back on again. It will then find the cutter port from this action.

The CR630/CR1200 are the older drivers that support the FTDI chipset and require manual configuration. 9600/8/none/1/hardware in both device manager and in VinylMaster will allow you to connect to the CR630 and CR1200 cutters.

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CutterPros Walk-In Customer Policy

Effective 3/1/18 we will no longer support taking orders on store premises or email orders.
We will try to provide a laptop on-site to allow you to place orders in store online should you wish to do so.
We will continue to allow in-store order pickup and payment only.
Please place your orders online on our website at
When you checkout, select the in-store pickup button at the top. This will allow you to check out without any shipping charges and alert us that the order is for in-store pickup.
Accept the terms and conditions.
Under payment method, we strongly prefer that you pay in advance if possible. If not, you may select PayInStore and we will collect your payment when you pickup your order.
When paying by credit card, please make sure the billing address matches the address the bank has on file for your credit card so we get an address match on the card.

After your order has been accepted, it will be placed in Packing status. This means your order has been accepted and it has been sent to the warehouse for packing. You will get an automated email stating that your order is in Packing status.
After your order is complete and has been racked for pickup, your order will change to Ready For Pickup. You will get an automated email notifying you of this. This means your order is ready for pickup and you can pick it up any time we are open.
Our hours for pickup are Mon – Friday 8AM to 4PM. We are also usually available for pickup on Saturday from 11AM to 4PM (call us or chat with us to verify we are available for Saturday pickups).
We receive a significant number of questions regarding how to order on our website and why prices are all $0 for our products. All our prices are associated with the color of the product as sometimes costs vary by color. All materials with multiple colors have a quantity order box at the bottom of the page next to the name of the color and the price for that color. Scroll down below the color pallets to find the color you want in the size you want and place a quantity in the box. Then select the add to cart button at the bottom of the page. This allows you to order multiple rolls of various colors of material quickly. We will be happy to show you how to place orders online. If you need assistance please ask and we will walk you through it.

As a reminder, here is a list of items we carry on-site. All sign vinyl is carried in 24” width roll. We cut down to 12” x 12” squares. Everything in our craft section is carried on site. Other items are shipped-in as ordered or drop shipped.

Paper backed transfer tape
All ThermoFlex Plus Heat Transfer Vinyl colors
All The Magic Touch 123 Flex Heat Transfer Vinyl
Some GlitterFlex Plus colors. See the list here at the bottom of the page:

All Oracal 651 colors
All Oracal 631 colors
Many Griff Decorative Film colors:

All TapeTechnologies 4000 series colors.
Most TapeTechnologies 2000 series cast colors.
All Kapco calendared colors.
All Saga Vinyl Cutters (we are the US distributor for Saga vinyl cutters) and spare parts.
Creation Vinyl Cutters CR630 CR730 CR1200 and CR1300 and spare parts.
Numerous other squeegees and other tools of the trade and software.
Coming Soon: Tape Technologies decorative sign vinyl and expansion of the GlitterFlex Ultra series.

We apologize for any inconvenience caused by this. Unfortunately, we cannot afford the expense of supporting in-store ordering as we are constrained by price competition on a national level for the products we offer.

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Saga Standard Series Carriage Replacement

Here are the replacement steps:

1) Remove the left and right end caps. There are four flat head fasteners for each end cap.
2) Remove the front two fasteners of the top cover plate. The cover plate can then pivot upward. Put the fasteners back in the holes so the cover plate doesn’t fall forward and pinch the keypad cables on the right side. This will expose the top of the carriage.
3) Loosen the carriage belt tensioner all the way.
4) Remove the carriage cover screw in the front and on the left side. The carriage cover screw in the front locks the carriage on the rail. Remove the carriage cover.
5) Push down on the carriage and pull the bottom towards you carefully just enough so the wheels clear the rail. The carriage wheels on the bottom will unhook from the rail and pivot out allowing the carriage to lift vertically. Be careful not to over-rotate the carriage so the carriage position sensors at the top aren’t damaged. They straddle the rail at the top.
6) Loosen the belt fasteners on the back side of the carriage so the belt may be removed. In some instances, it may be necessary to remove the fasteners. Sometimes the clips will clear the fastener heads and the fasteners won’t need to be removed.
7) Remove the fasteners at the top that connect the carriage position sensor board to the carriage. Note how the cable is sandwiched between the bracket and the PCB so it is stress relieved. You will want to reassemble the same way. I recommend taking a couple pictures so you can see how it currently is assembled.
8) Exchange the wires in the terminal block one by one with the new carriage noting which wire goes into which position in the terminal block.
9) Reverse the steps above to reassemble.

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DragonCut Vinyl Cutter Cutting Software Sale

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April Madness Advertisement

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Vinyl Cutter Setup – Creation CR730 / CR1300

The CR730 (24″) and CR1300 (48″) cutters are true USB 2.0 cutters. Setup with Windows is fairly straight forward but may require some driver installation from the user. These cutters do not work with Mac as drivers for Mac are currently unavailable.

Make sure your cutter is connected to a USB2.0 port. For reference, USB3.0 ports are colored blue. The best way to tell if your USB ports are 1.0, 2.0 or 3.0 is to consult the specifications on your hardware. Most of this documentation is online if you need to look it up.

First, check your computer to see if you have a 32 bit or a 64 bit Windows operating system. This is done in the Windows control panel using the System tool.

Go to Start
Go to Control Panel
Run the System program

Alternatively, go to Start, in the search box type System and the System program in the control panel should come up in the list. You can run it from there.

This program will list relevant information about your system configuration. On the line under System called System type: you will see if you have a 32 bit or a 64 bit operating system. Most newer computers these days are 64 bit operating systems.

The drivers for the cutter are on our support page here under section D:

For 32 bit systems, you will need to download the drivers. The installation process is manual and is explained in tutorials available on the support page. See section D on the support page for XP/Vista/7 32 bit drivers and relevant installation instruction sheets for your particular system.

XP/Vista/7 32 bit driver:
Windows XP Installation Instructions:
Windows Vista Installation Instructions:
Windows 7 Installation Instructions:

For 64 bit systems, we have a self installing driver that we wrote ourselves. Prior to connecting the cutter, install the driver:
Windows 64 bit driver:
Windows 64 bit driver Installation Instructions:

After you have installed the driver, plug the cutter into the computer and turn the cutter on.
Your cutter should connect to your computer and be available to select for cutting in sign cutting programs such as SignCut Pro, Flexi and others.
If your cutter did not connect, it is possible that Windows assigned the wrong driver to it automatically. We have seen many instances of the CR730/1300 cutters being mistaken as a “Bossa” device. To correct this, do the following:

Go to Start
Go to Control Panel
Run the Device Manager program

Here you will see a list of all the devices connected to your computer. Expand the Ports (COM & LPT) and the Universal Serial Bus controllers menu items.
With the cutter power on, disconnect the USB port from the computer and reconnect it. Keep an eye on the ports in device manager to see what disappears and what reappears.
If the Bossa port shows up, then your cutter was assigned a Bossa device driver. Similarly, it could show up as an Unknown Device, a Camera or another type of device.
Assuming that it shows up as a Bossa port, right click on the Bossa port (or the port that your cutter connected to).

Select Update Driver
Select Browse My Computer
Select Let me pick from a list of device drivers on my computer

You should now see a list of drivers that are compatible with the CR730/1300 cutter. The CutterPros Creation USB driver should be a selection. Assuming it is, select it and click next.
Complete the driver reassignment.

Note, if you do not see the CutterPros Creation USB driver in this list it is possible that it may need reinstalled. We have seen on some recent Windows updates that the driver may no longer show up in the list. If it is not there, go to Add / Remove Programs (or Programs and Features depending on your Windows version). Find the CutterPros driver and remove it. Then, start the process again above with reinstalling the driver.

At this point it is usually a good idea to turn off the cutter and restart the computer.
You should also reset the cutter. The CR series cutters are reset by pressing the two red limit switches for the carriage simultaneously. The red limit switches for the carriage are located to the right and left of the path of travel of the carriage. These are the buttons that the carriage will bump into if you try to send a cut to the cutter that is wider than the cutter can cut. If the carriage touches a red limit switch it will disconnect the cutter from the computer and put it in an offline state. Pressing these two limit switches at the same time will reset the cutter.
After the restart, go back into device manager and make sure your cutter is connected as a cutter device and not a Bossa device or some other unknown port.

You should now be connected to your cutter.

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Cutting Window Tint With A Vinyl Cutter

Cutting window tint on a vinyl cutter is particularly challenging and requires patience and some trial and error. The window tint material is very fragile. It also contains metals and ceramics that will dull blades quickly. Below are some bullet points that one should follow when cutting window tint.

First, the definition of ‘bunching’. Bunching is when the material doesn’t slide under the blade at the speed that the cutter is driving the material. Instead, the material will wrinkle between the drive rollers and the blade. Window tint and heat transfer material are particularly susceptible to bunching.

1) POSITION – Place the window tint in the cutter so as to minimize the amount of material the overhangs the left and right rollers. Cutting too far beyond the roller support points can increase the tendency of the material to bunch.
2) WEIGHT – Window tint is very light weight and is sometimes reverse wound. Because of this, you may need to add weight to the front edge of the tint to allow the tint to properly conform to the profile of the cutter deck. We recommend 3 or 4 binder clips to be placed along the front edge if needed.
3) ALIGNMENT – For alignment, roll out the tint you need in advance of the cut. Watch the right edge of the tint as you roll it. When properly aligned parallel with the rollers, the tint should wobble within 2 marks on the ruler. If it wobbles or moves left to right, rotate it and roll again. Initially, you may find this difficult. With some practice, you should be able to get the material aligned well within 3 or 4 trials.
4) BLADE EXTENSION – Make sure you have enough extension of the blade for the tip of the blade to get to the cutting strip. When cutting thick materials, we elevate the blade holder with a rubber O-ring for clearance. For window tint, this O-ring is likely not needed.
5) ROLLERS – The rollers should have firm pressure and as even as possible.
6) CUTTING STRIP – Cutting window tint is extremely sensitive to the integrity of your Teflon cutting strip. Even a slight scratch in the strip can cause non-uniform cutting in the tint. Always check your cutting strip with your finger for uniformity and flip it over or replace it as needed. We recommend that you keep a spare cutting strip on hand at all times.
7) BLADES – Because window tint is very unforgiving on blades due to the material contents, your blades will wear quickly. With standard OEM blades, it is likely that you will get 30-50 windows cut per blade. The blades used for window tint should be the most gradual cutting angle available which is 20°-30°. You can buy the blades in bulk to reduce the cost per window for blades. Alternatively, consider purchasing hardened high quality blades. Contact us for blade recommendations if needed.
8) SPEED – Window tint should be cut at lower speeds. We recommend somewhere in the neighborhood of 200 mm/s.
9) FORCE – Perhaps one of the more frustrating parameters for cutting window tint successfully is setting the blade force. This is set by trial and error and is usually a lower value than cutting sign vinyl. Setting the force too high will result in bunching. Setting the force higher than needed will result in worse tracking. Setting the force too low won’t cut through the material. There ends up being a very small range on the force scale that will produce acceptable results. You will also find that as your blades wear, you will need to gradually increase the force. We recommend starting the force off low, maybe around 60 or so and increasing the force until you get good cuts (this is a conservative way to do this so as not to damage the cutting strip in the process). Keep in mind that sometimes too low of a force won’t actually cause the blade to drop as the return spring force needs to be overcome. Just continue to increase the force until you get good test cuts using the test cut button.
10) CUTTER – Because of the delicate nature of window tint material, we recommend a stepper cutter be used as the carriage is better tuned to lower forces. If you have your heart set on a servo system and still want to cut window tint then we can swap out the carriage on the servo to the low force stepper motor carriage. If you desire this configuration please contact us. In order of performance for window tint, consider the following cutters:

Vinyl Express

Creation CR1200 or CR1300

Saga Precision 1350I

Saga Standard 1350I

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CutterPros Walk-In Customer Policy

Valued Customers,

As CutterPros has grown over the past 5 years we have experienced an exponential increase in our local walk-in traffic.
First, we would like to thank you all for allowing us to serve your needs.
Second, we would like to implement a new policy regarding our walk-in customers to allow us to faster serve you. This is a result of our low-cost structure and our primary focus on web based transactions.

As most of you are aware, we have no cash registers or bar-coded labels and price tags on our products. This results in longer in-store wait times while we place your order and fulfill it on site. To improve this, we ask that you please place your orders online through our web portal For shipping, select in-store pickup. Check out and pay for your order online. Please note any special instructions in the note field on the checkout screen. We will send you an email when your order is ready for pick-up. In the event you come to the shop without placing an order in advance we may request that you place the order at an in-store terminal. This will allow us to focus on packing and preparing your custom order.

As a reminder, if you are a business and are purchasing material that will be resold, please fill out an AZ5000A form so that we can set your account up for sales tax exempt status. This must be done annually.

Thank you for being a valued customer of CutterPros!

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Customer Memo 01/13/2017

Valued Customers,

We would like to take the opportunity to announce some new products we have added to the web site. As many of you are aware, we have expanded the 12″ and 15″ desktop cutters with Saga with 9 models to choose from. As a result, we have received a substantial number of requests for craft vinyl. In response to these requests we have created a craft vinyl category here:

Craft vinyl is cut into sheets of 12″ width so that it can be used in any 12″ cutter such as the Saga, Cricut, Silhouette or Cameo among others.

This category contains 12″ cut sheet vinyl as follows:

12″ x 12″ Kapco Calendared (Which we think is the best bang for the buck!)
12″ x 12″ Kapco Cast (coming soon)
12″ x 12″ Oracal 631
12″ x 12″ Oracal 651
12″ x 12″ Griff (Keep in mind that Griff vinyl is rebranded by most other resellers. If it looks like Griff vinyl it probably is.)
12″ x 12″ Tape Technologies 4000E
12″ x 12″ Tape Technologies Etch
12″ x 12″ Tape Technologies Cast
12″ x 15″ Specialty Materials Thermoflex Plus (Heat Transfer Material)
12″ x 19.5″ Specialty Materials GlitterFlex Ultra (Heat Transfer Material)

We believe our pricing on these cut sheet sizes is very aggressive and hope you are pleased with this new offering! Please help us spread the word through social media to help us keep our marketing costs down and our prices low.

We are expanding the availability of our Kapco products on the web site to include all sizes of calendared, cast, fluorescent, translucent and reflective. Kapco is another brand that you will find rebranded by many other suppliers in the industry.

Also, note that we have added Vinyl Express cutters to our line-up. Due to a special arrangement with the supplier, these cutters are also included in our trade-up program so now there is no limit to your upward mobility!

As always, please contact us with any questions, comments or concerns you may have. Thank you for your business as we look forward to a great 2017.


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