Warranty Options
Platinum Warranty (Cost is 149.99)
Includes 120 day money back guarantee, 30 months parts and labor. One time replacement with new cutter within the first year only. Includes one time shipping in continental USA both ways. If cutter is going to take more than a week for repair, a open box unit will be sent in replacement at CutterPros cost.
All units must be returned with all parts, cords, stand and basket, if applicable.
Units must be returned in original box to avoid damage in shipping and voiding your warranty. Replacement boxes are available for a cost of $75.00 which includes in/outer boxes and approved foam end caps.
Gold Warranty (Cost is $99.99)
Includes 90 day money back guarantee, 24 months parts and labor. Includes one time shipping in continental USA both ways. All units must be returned with all parts, cords, stand and basket, if applicable.
Units must be returned in original box to avoid damage in shipping and voiding your warranty. Replacement boxes are available for a cost of $75.00 which includes in/outer boxes and approved foam end caps. Customers must provide original paperwork and customer # in order to CutterPros to provide said warranties.
Silver Warranty (Cost is $49.99)
Includes 60 day money back guarantee. 18 months parts and labor. Customer pays shipping both ways.
All units must be returned with all parts, cords, stand and basket, if applicable.
Units must be returned in original box to avoid damage in shipping and voiding your warranty. Replacement boxes are available for a cost of $75.00 which includes in/outer boxes and approved foam end caps. Customers must provide original paperwork and customer # in order to CutterPros to provide said warranties.
Bronze Warranty
Includes 30 day money back guarantee, 12 months parts and labor. You pay shipping both ways.
(Comes with general purchase at no additional cost) Customers must provide
original paperwork and customer # in order to CutterPros to provide said
warranties.
Applicable to all Warranties
Alaska,
Hawaii, & Canada excluded from paid shipping by CutterPros. Customers must keep original boxes or a new box fee of $75.00 will apply to ship you new packaging prior to shipping machine back to us. Please insure your package to protect yourself against damages. Warranty does not mean refund if there is damage. If machine receives damage, it is customers responsibility to file claims with their shipping agent. CutterPros will provide proof of damage if applicable with photos, cost of replaced damage parts and labor.
